Machine Tool Spare Parts and Repair
Controls, Motors and Drives
— We're at your service!
SINUMERIK®, SIMODRIVE® and ACRAMATIC® products and
systems: For Spare Parts in North America: please
call (800) 879-8079 and press "1" to reach the Spare
Parts Department Monday through Friday 8:00 A.M. - 4:45 P.M.,
CST, or e-mail us at: CNCparts@sea.siemens.com.
For emergency after-hours service, dial (800) 879-8079
and press "9" to leave a message that will be returned as soon
as possible.
To browse part numbers and descriptions
on ACRAMATIC® spare parts, click here: Service
Parts Catalog
Current Special Offers
SINUMERIK/SIMODRIVE
ACRAMATIC
Benefits include:
- Open 24 hours a day, seven days a week.
- Reduce machine downtime.
- Saves money.
- Return old parts for credit.
- Pay with VISA® or MasterCard®
- Exchange Program - a replacement part is on its way to
you long before the old part gets to us (Parts must have the
same part number and be in repairable condition).
|
Spare Parts Shipped
to You
At Siemens, we understand the need to
keep your machine up and running at all times. That’s
why we’re available 24 hours a day, 7 days a week!
Our Spare Parts Department offers you fast and
efficient delivery of SINUMERIK®, SIMODRIVE® and
ACRAMATIC® products via Door-to-Door, Overnight, Hold
for Pick-up or Standard Transportation methods.
To serve your needs, Siemens stocks over 20,000
items at its warehouses. This enables us to get spare
parts to you quickly.
|
We give you a choice on
your spare parts requirements
There are three
methods to choose from for obtaining spare parts:
- Outright purchase
- Exchange
- Repair and return for exchange or repair orders
For exchange or repair orders, Return Goods
Authorization (RGA) number is required to start your
processing. Simply call us; our experienced staff will
expedite your order, including critical same-day or next-day
delivery.
Ordering Information
You will
need:
- Control type
- Part number
- “Ship To” address
- “Bill To” address
- PO Number
If your request concerns a control or
individual part currently under warranty, you will also need
the control serial number or PO the individual part was
purchased under. A purchase order will be required for
tracking purposes only. No charges will be applied to a
warranty purchase order with the exception of special shipping
and handling charges for counter-to-counter or door-to-door
deliveries, or damage to the part not covered under warranty.
If your request concerns a new control, motor or drive
system under warranty contact your OEM.
Note:
For after-hours service, a separate surcharge over and above
the parts price and freight charges will be applied.
Express Motor Delivery
If you have a machine down or need a
motor replaced right away, Siemens can provide off-the-shelf
motor delivery within 24 hours. Depending on your
configuration, new standard/core motors are pre-assembled and
stocked, and can be re-configured to meet your urgent needs.
Expert Repair Services
|
Our factory-trained
technicians are qualified on all Siemens SINUMERIK®,
SIMODRIVE® and ACRAMATIC® machine tool products. We have
complete, fully-equipped repair facilities that can
handle your repair requirements.
Repair service
is available for: SINUMERIK®, SIMODRIVE® and ACRAMATIC®
Printed Circuit Boards; Drives, Motors and Numerical
Controls; Complete Devices, Units and Drive Modules;
Tape Readers; MDI/CRT Units; Operator Panels and PRIMO
S.
Machine Tool Service, Parts & Repair
Brochure (3.8 MB)
|
|
